Medical Emergency in Japan

Dial 119 for an ambulance. Free from any phone. Available 24 hours.

What to do

Call 119

Dial 119 from any phone (mobile or landline). It is free. Say "救急" (Kyūkyū) for ambulance or "火事" (Kaji) for fire. English operators are available in major cities.

State your location clearly

Tell the operator the address or name of the nearest landmark, convenience store, or station. Show your phone's map if you cannot speak.

Wait at your location

Japanese ambulances arrive in an average of 9 minutes. Stay on the line. Have your passport and insurance card ready.

Key Phrases — Show your phone

Show these to the operator or ambulance crew if you cannot speak Japanese.

Please call an ambulance

Kyūkyūsha wo yonde kudasai

救急車を呼んでください

I need a doctor

Isha ga hitsuyō desu

医者が必要です

It hurts here

Koko ga itai desu

ここが痛いです

I have chest pain

Mune ga itai desu

胸が痛いです

I cannot breathe

Iki ga dekimasen

息ができません

I am allergic to —

— arerugī ga arimasu

〜アレルギーがあります

I am diabetic

Tōnyōbyō ga arimasu

糖尿病があります

I take this medication

Kono kusuri wo fukuyō shite imasu

この薬を服用しています

Other Emergency Numbers

Not an emergency?

Find a hospital or clinic with English support near you.

Find a Hospital